microsoft remote desktop assistant windows 10 download

#Microsoft remote desktop assistant windows 10 download install
#Microsoft remote desktop assistant windows 10 download full
#Microsoft remote desktop assistant windows 10 download code

Next, the person at the other PC clicks the Allow button, granting permission for you to access their PC. You can choose to control the other person’s PC or just view what’s on their PC’s screen.ħ.

#Microsoft remote desktop assistant windows 10 download full

For the purposes of this how-to guide, choose Take full control and click Continue. At your end, Quick Assist presents two options: “Take full control” and “View screen.” The latter option lets you see their PC’s screen without controlling it.

#Microsoft remote desktop assistant windows 10 download code

Under “Get assistance,” they enter the 6-digit security code you gave them and click the Share screen button.Ħ. The person who needs your help with their PC launches Quick Assist on their Windows 10 computer. IDGĪ 6-digit security code is generated for the person you are supporting to enter on their PC.ĥ. Give this code (by email, chat, text or voice call) to the person whose PC you need to connect to. Quick Assist generates a 6-digit security code. To help another Windows 10 user remotely, launch the Quick Assist app and click “Assist another person.”Ĥ. Under “Give assistance” toward the bottom of the screen, click the Assist another person button. Click the Start button, and you'll find that it's listed under the Windows Accessories folder, or you can type Quick Assist into the Windows Search box next to the Start menu.Ģ. Make the connectionĪssuming that you’ll be the person who controls the other person’s PC over the internet:ġ. This shouldn’t matter unless you’re trying to fix an audio issue with the other PC. Quick Assist won’t stream sound from the remote PC. If you and the other person can hold a video chat session with good image and sound quality (especially at your end), then Quick Assist will probably work well.ĥ. Quick Assist works best if each Windows 10 PC has fast and reliable internet access. (This can be an Office 365 or Microsoft 365 account or a free email account with Outlook or Hotmail.) If you don’t have one, the Quick Assist tool will let you sign up for free.Ĥ. If you’re the one who will provide assistance to the other person’s PC, you must have a user account with a Microsoft service. The person who needs assistance with their Windows 10 PC must be sitting in front of it - at least initially, in order to grant permission for Quick Assist to connect their PC to the computer controlled by the person who will help them.ģ.

#Microsoft remote desktop assistant windows 10 download install

Go to Settings > Update & Security > Windows Update and download and install the update.Ģ. If either of the PCs doesn’t have Quick Assist, you’ll have to update that PC to the latest version of Windows 10. If the Quick Assist app launches on both machines, you’re good to go. (That update came out in 2016, so it’s unlikely that either PC would be using an earlier version.) To make sure, type Quick Assist into the Windows Search box next to the Start menu on your PC, and have the person at the other computer do the same. Both computers need to be running Windows 10 version 1607 or later.